"It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change."
Charles Darwin

This Change Management Toolbox provides you with tools and resources to enhance your own change management knowledge and skills…as well as support your clinic/PCN as they build or renovate their patient-centered health home.


 

key messages


 

Getting Started

How good are your Change Management skills? – take this 2-minute questionnaire to assess your strengths and areas for improvement

Change Management - a Key Element of PCN Evolution – three eLearning tutorials:

  • Change Management 101 (5 mins)
  • Introducing ADKAR (3 mins)
  • Building a Change Management Plan (2 mins)

Change Management – a Key Element of PCN Evolution – a PPT deck with script consisting of the above content. It may be used for presentations, etc.

Prosci Change Management Learning Centre Tutorials – Current Releases & Getting Started tutorials. Use the left-side navigation bar to view articles and webinars.

Drive: The surprising truth about what motivates us. A summary of Daniel H. Pink’s work on the role that self-determination has on motivation.

Tools, Tips & Templates

ADKAR Tips & Tools – a printable compilation of resources that follow the ADKAR methodology.

Drive: The surprising truth about what motivates us. A 10-minute videoscribe of Daniel H. Pink’s work on the role that self-determination has on motivation.

Prosci’s Sponsorship Checklist – compilation of best practices.

Creating a Sponsor Roadmap – step by step instructions plus a template.

Prosci’s Change Management Planning Checklist – compilation of best practices.

Prosci’s Communication Checklist – compilation of best practices.

Prosci’s Resistance Checklist – compilation of best practices.

Canada Health Infoway Change Management Toolkit – a number of resources, including methodologies, best practices and sustainability.

Safety Net Medical Home Initiative > Change Concepts – eight change concepts relating to the PCN blueprint (Laying the Foundation, Building Relationships, Change Care Delivery and Reducing Barriers to Care).

 More In-Depth Learning Opportunities 

Prosci Change Management Learning Centre Tutorials – scroll down to view under heading “In-depth change management tutorials”

MindTools – Project Management Skills > Change Management – a compilation of articles

Other Change Management Models:

  • ADKAR – introduces the Prosci model for change
  • Kurt Lewin – Unfreeze – Change – Refreeze Model; includes the Force Field Analysis tool.
  • John Kotter – 8 steps to transforming your organization
  • McKinsey 7-S – Hard S’s (Strategy, Structure, Systems) and Soft S’s (Skills, Shared Values, Staff, Style)
  • Burke-Litwin – 12 model dimensions; includes assessment tools